ACGRAM LLC — Delivery and Fulfillment Terms

Delivery and Fulfillment Terms

Last Updated: March 11, 2026.

These Delivery and Fulfillment Terms describe how ACGRAM LLC delivers its software products to you.

DIGITAL DELIVERY

All ACGRAM Blueprints™ are digital software products delivered electronically. There are no physical products to ship.

DELIVERY PROCESS

After your purchase is confirmed or your custom quote is accepted:

You will receive a confirmation email with your order details;
Product access or download instructions will be provided within 2 business days;
For custom or enterprise licenses, delivery timelines are specified in your quote or order form.

Some products may require a brief onboarding or setup process. ACGRAM will coordinate delivery directly with the primary contact on the order.

DELIVERY TIMEFRAMES

Standard products: Within 2 business days of payment confirmation;
Custom/Enterprise licenses: As specified in your quote (typically 5–10 business days);
Quote requests: We respond to all quote requests within 2 business days.

NO PHYSICAL SHIPPING

ACGRAM does not ship physical products. No shipping fees apply. All products are delivered digitally.

INTERNATIONAL AVAILABILITY

ACGRAM products are available to customers in the United States, Canada, the United Kingdom, and the European Union. Access to certain products may be restricted in specific jurisdictions due to regulatory requirements.

DELIVERY ISSUES

If you have not received your product within the expected timeframe, please contact us: Email: support@acgram.com. Subject: Delivery Issue — [Order Number].